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Norgan Theatre Case Study

In 1947, George Norgan (Nahrgang), a successful Vancouver businessman with roots in Palmerston, recognized the lack of leisure opportunities in his home town.

He addressed this situation with a personal donation of $50,000 for the construction of a movie theatre, the Norgan Theatre which bears his name. The theatre opened August 18 1947 with 5,000 people attending various events.

For six decades, the Norgan has served its community, bringing Al Jolson, Ginger Rogers, Elvis, Luke Star Wars and countless other attractions to area film fans.

Reopening The Norgan Theatre

Major renovations to the Norgan Theatre were completed in the fall of 2007, and its first film, Shrek 3, was shown on November 2, 2007.  One month later, on Sunday, December 2, 2007, the theatre re-opening was celebrated with an afternoon ceremony and community open house. That evening, more than 150 patrons enjoyed Fred Claus at the original 1947 admission prices: Child 5¢, Adult 25¢.

With its re-opening, the Norgan Theatre now continues a nearly 70-year tradition of providing entertainment to the movie lovers of the Minto community and area.

Community Support

On more than one occasion, municipal politicians and residents have confirmed the importance of the Norgan Theatre to the community and rallied to its support. The Norgan is now one of the few remaining municipally owned theatres in Ontario. In addition to a restoration grant, the Town of Minto also funded a loan in excess of $170,000 to be repaid within 10 years through theatre revenue and individual and corporate donations. Donations, which are tax-deductible, may be made at any time; public recognition will be in accord with donor wishes.

Community volunteers have played a critical role in the restoration of the theatre. Initially, they served on the Ad Hoc Norgan Committee, participated in fundraising events and supplied work crews for the actual reconstruction. Volunteers now continue to be essential to the daily operation of the Norgan, selecting and scheduling films and serving as ticket sellers, confection booth staff, matinee monitors, housekeeping staff and projectionists. The Board of Directors of the Norgan Theatre oversee its overall operation and act as liaison with the Town of Minto.

When the first full season run ended, the return of the Norgan Theatre was welcomed by the community and has proven to be financially viable. With revenues generated through scheduled films, special events and theatre rentals and donations, the Board of Directors of the Norgan Theatre have been able to invest in additional equipment and surpass their annual debt reduction obligation to the Town of Minto.

To volunteer or for more information on the donation program, contact:


This case focuses on the Broach Theatre, a nonprofit Performing Arts Theatre located in the historic section of downtown Greensboro, NC. Theatre offers plays for both adults and children, and operates out of a small 166-seat facility that was as long as 30 years ago, the shelter of the Salvation Army. As Broach approaches at the end of the 2005 season, its 18th year, the director Stephen Gee worries that his loyal audience is aging, and he must do something to attract a younger audience and deal with strong competition from the other , newer theater nearby. Broach has done very little marketing, and Gee understands that it needs to be revised strategy in marketing. He is considering applying for a grant in order to use a consultant to develop a new strategy. "Hide
by Sean R. McGinnis, Lew G. Brown Source: North American Case Research Association (NACRA) 28 pages. Publication date: 15 Apr, 2007. Prod. #: NA0048-PDF-ENG

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